Frequently asked questions

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GENERALQ: What are ABOX42 Platforms?

A: Our platforms consist out of 5 major parts. See the image below to get the idea: Slider-Home-Platform

 

M30Q: How do I get the latest news around the development on ABOX42 platforms?

A: You can always find the latest news around the development on ABOX42 platforms on our news page. Get an overview for all platforms available or simply choose the one you are currently working with to get a more detailed view. But don't worry in case you have not enough time on your hands, because we'll make sure you won't miss anything. A round-up newsletter is going to keep you in the loop every other week. ABOX42 Developer News

Filter: M30

M30Q: Is there a “Developer IDE” for the M30/M35 platform?

A: Yes, there is a Developer IDE for M30/M35 available here: Developer IDE for M30/M35

Please register here.

Filter: M30 Smart SDK

M30Q: How can I display something on top of 3rd party apps?

A: We prepared a sreencast for this case. Please take a look at it - we provide a detailed instruction.

Filter: M30

M30Q: Where can I get more information about the specifications of ABOX42 Smart STBs?

A: Please visit this page to get further information about the different Smart STBs offered by ABOX42.

Filter: M30

M30Q: How do I get the latest news around the development on ABOX42 platforms?

A: You can always find the latest news around the development on ABOX42 platforms on our news page. Get an overview for all platforms available or simply choose the one you are currently working with to get a more detailed view. But don't worry in case you have not enough time on your hands, because we'll make sure you won't miss anything. A round-up newsletter is going to keep you in the loop every other week. ABOX42 Developer News

Filter: M30

M30Q: Is there a key code test for the Keyboard RCU?

A: Yes, there is a key code test available for the Keyboard RCU. Please see Chapter XVII in the Developer IDE.

Filter: M30 Smart STB

M30Q: How does remote debugging work for the M30/M35 platform?

A: You can accomplish remote debugging for ABOX42 platforms by using the Safari browser (Version 5.1.7 or higher) on a Windows computer. Please follow these instructions:

- Start your Safari browser
- Look up the IP address of your Smart STB
- Enter the IP address followed by ":9222" (e.g.: http://192.168.121.34:9222)
- Safari will automatically start the debugging console

In case you see an error message with the setup above, we recommend to switch to the Safari browser (latest version) on an Apple computer. The steps you have to execute stay the same (see above).

Note: This feature is only enabled in development FSI (Developers Standard) versions.

There is also a documentation about remote debugging available in the Developer IDE, Chapter I - Part 2 (click on the "Remote Debugging" tab).

Filter: M30 Smart STB

M30Q: Where can I get detailed information on the PHP specifications of the platform?

A: The easiest way to get the most detailed information is to do as follows:

- Download this info.php file
- Get the IP address of your Smart STB and connect via an FTP client
- Transfer the file via FTP to the developer folder on the box
- Call the file in your computer browser
- For example: "http://192.168.121.34/developer/info.php"
- You will see a page that holds all necessary information regarding PHP

Filter: M30 Web Server runtime

M30Q: Where can I find a changelog for the firmware updates?

A: You can find the firmware changelog filed under "Features & Roadmap". Simply click on this link and it will take you there.

Filter: M30 Smart STB

M30Q: Which characters are allowed for the WiFi password in the First Run Wizard of the Smart STB?

Pre-shared key mode (PSK, also known as Personal mode) is designed for home and small office networks that don't require the complexity of an 802.1X authentication server. Each wireless network device encrypts the network traffic using a 256 bit key. This key may be entered either as a string of 64 hexadecimal digits, or as a passphrase of 8 to 63 printable ASCII characters. If ASCII characters are used, the 256 bit key is calculated by applying the PBKDF2 key derivation function to the passphrase, using the SSID as the salt and 4096 iterations of HMAC-SHA1.

Characters that are not supported: " : ^ ~ "

Special German characters: " ä, ö, ü, Ä, Ö, Ü "

Filter: M30 Smart STB

M30Q: There is no audio – what can I do?

A: First of all you need to be clear about the source. Meaning you should know whether it's an analogue or stereo signal or whether it's Dolby Surround. When this is clear, please open the settings app on your box and navigate to "Audio&Video" and check what is selected as "Audio Output". For regular content, please choose "PCM", for Dolby Surround content please select "Passthrough" when using an audio receiver. Please note that when "Passthrough" is selected, the volume can only get adjusted on your audio receiver itself, not on the box anymore.

NOTE: The audio signal is forwarded to the TV or A/V receiver "untouched" and the device has to decode the signal then because the Smart STB itself is not capable of doing so. Be aware that the decoding capabilities of your TV or A/V receiver for passthrough signals is not always identifiable in the fact sheet. Please reassure yourself that the required feature is supported.

Filter: IPTV M30 Smart STB

M30Q: Is there a possibility to skin/customize the ABOX42 system applications like the updater or speed check?

A: Most system applications can be skinned to a certain extent. The only exception is the Speed Check application. Please note that you need to have a certain project status where you receive your own branded firmware in which the adjustments can be made. For further details please contact us.

Filter: M30 Smart Solutions

M30Q: Which Verimatrix products are supported by the platform?

A: Both "Verimatrix ViewRight IPTV" and "Verimatrix ViewRight WEB" are available for the M30 platform.

Please be aware that are several prerequisites for the Verimatrix in general. Please see this FAQ for further technical information.

Filter: M30 Smart SDK Smart STB

M30Q: What is the maximum graphic rendering resolution of the browser on the M20 platform?

A: Apart from the video resolution used for the play out of your content, the maximum graphic rendering solution of the browser is 1280x720 pixels. What is referred to as "720p". For further question, please contact us.

Filter: M30 Smart STB

M30Q: Does the M20 platform support Flash?

A: The ABOX42 platforms do not support Flash in general. There are several reasons for that, for example the announcement by Adobe to discontinue the support of Flash in the future or the fact that other technologies are being established on the OTT and IPTV market. Please take a look at the Media Player Formats overview table in the Developer IDE. In case you need further information, please contact us.

Filter: M30 Media Player runtime Smart SDK Smart STB Web Technology

M30Q: Is there a key code test for the X15 RCU?

A: Yes, there is a key code test available for the X15 RCU. Please see Chapter XVII in the Developer IDE.

Filter: M30 Smart STB

M30Q: I see an error while trying to install the firmware, what does it mean?

A: There are several error events that might occur during the installation process of the Smart STB.

[errors]

# download errors
900=Download failed (E900)
901=Download failed (E901)
902=Download failed (E902)
903=Download failed (E903)
904=Download failed (E904)
905=Download failed (E905)
906=Download failed (E906)
907=Download failed (E907)
908=Download failed (E908)
910=Decryption failed (E910)
911=Decryption failed (E911)
912=Decryption failed (E912)
913=Download failed (E913)
914=Download failed (E914)
915=Download failed (E915)
916=Download failed (E916)
917=Decryption failed (E917)

# verify errors
920=Verification failed (E920)
921=Verification failed (E921)
922=Verification failed (E922)

# version list errors
940=Error loading list of versions (E940)
941=Error loading list of versions (E941)
942=Error loading list of versions (E942)
943=Error loading list of versions (E943)
944=Error loading list of versions (E944)
4455=There is no update package available (E4455)

Filter: latest M30 Smart SDK Smart STB

M30Q: What are the technical requirements for a playout using Verimatrix?

A: Here is some basic information for your Verimatrix setup:

Supported clients M30:
ViewRight IPTV: 3.7.0.0
ViewRight WebClient: 4.1.1.0

Required information for the integration

  • ViewRight IPTV or ViewRight Web (OTT)
    • (Important information as the player component needs to load the correct library. This can be configured in the hybridset.txt)
  • VCAS Server (VCAS rev. number needs to be higher than client rev. number)
  • Server URL
  • Server PORT
  • VMX reference streams
  • How did you verify that the encryption works properly?

Filter: latest M30 Smart SDK Smart STB

M30Q: Is there a “Developer IDE” for the M35 platform?

A: No, there is no dedicated Developer IDE for M35 available. The content in the M30 Developer IDE is also valid for M35, so please visit the: Developer IDE for M30

Please register here.

Filter: latest M35 Smart SDK

M30Q: What do I need to consider when using passthrough for a Dolby Digital (Plus) signal to an audio receiver with an FSI that does not include the Dolby Digital library?

A: There are 2 cases you need to consider, Dolby Audio Passthrough via HDMI and via S/PDIF.

1. Dolby Audio Passthrough via HMDI
Dolby Digital (commonly abbreviated as DD or AC-3) signal passthrough via HDMI works for all HDMI devices. Dolby Digital Plus (commonly abbreviated as DD+ or E-AC-3, or EC-3) signal passthrough via HDMI works only when the sender and receiver are connected via HDMI v1.3 or greater. Whether the original DD signal or DD+ signal can be played back correctly, depends on the HDMI receiver Dolby Digital playback ability.

2. Dolby Audio Passthrough via S/PDIF
Dolby Digital (commonly abbreviated as DD or AC-3) signal passthrough via S/PDIF works. Dolby Digital Plus (commonly abbreviated as DD+ or E-AC-3, or EC-3) signal passthrough via S/PDIF does not work. Whether the original DD signal can be played back correctly, depends on the S/PDIF receiver Dolby Digital playback ability.

Filter: latest M30 Media Player runtime Smart STB

M30Q: What is the “One FSI for multiple Operators” solution?

A: If you are, for example, a middleware provider that has multiple customers, you can safe time and money with this solution. Especially when your customers are smaller operators, the costs of providing a completely individual firmware are quite high and therefore not justifiable. Here, the "One FSI for multiple Operators" provides a great solution where several parts of the FSI are brandable on software level, all according to requirements of your customer. That makes it possible to have only one firmware for multiple operators while cutting down costs and efforts. Please read on in the referring chapter of the IDE.

Filter: latest M30 Smart SDK Smart Solutions Smart STB

M30Q: Can I brand my firmware individually for different clients?

A: Yes, but it requires the "One FSI for multiple Operators" solution by ABOX42. For further information and a better understanding, please take a look at Chapter XLV.

Filter: latest M30 Smart SDK Smart Solutions Smart STB

M30Q: Does the platform support “Swipe to TV”?

A: Yes, Swipe to TV is available for the M30 platform. In Chapter XLIV we show you how to pair second screen applications to a first screen application utilizing the ABOX42 Smart Set-Top Box Platform.

Filter: ABOX42 Showcases JS-API latest M30 Smart Solutions

M30Q: Is there an application example for the Swipe to TV feature?

A: In a dedicated chapter of the Developer IDE we show how to pair second screen applications to a first screen application utilizing the ABOX42 Smart Set-Top Box Platform. After the pairing is done the applications can exchange data and one real world example is opening the content you are currently watching on your smartphone directly to the TV screen. You can find the resources to download at the bottom of the summary page.

Filter: ABOX42 Showcases JS-API latest M30 Smart Solutions